Privacy Policy

1. Overview

Quarriva (“we,” “us,” or “our”) operates the website quarriva.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide when you:

• Submit a quote request (name, email, phone number, project details, dimensions)
• Register for a fabricator account (business name, address, contact information)
• Contact us via email or our contact forms
• Subscribe to our newsletter or marketing communications

Automatically Collected Information: When you visit our Site, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information is collected through standard server logs and may include data from cookies or similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To connect you with local fabricators for your countertop project
• To process and respond to your quote requests
• To create and manage your fabricator account
• To improve our Site and user experience
• To send you relevant communications about your quote or account
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and optimize our service

4. Sharing Your Information

We share your information only in the following circumstances:

• With Fabricators: When you submit a quote request, we share your name, contact information, and project details with the fabricator(s) matched to your project.
• Service Providers: We may share information with third-party vendors who help us operate our Site and services (hosting, analytics, email delivery, CRM).
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties for their own marketing purposes.

5. Third-Party Services

Our Site may include integrations with third-party services including but not limited to GoHighLevel (CRM), Google Analytics, Vercel (hosting), and Neon (database hosting). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze Site traffic and usage patterns
• Support our marketing and advertising efforts

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site. We do not currently respond to Do Not Track signals.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Quote request data is retained for our business records and to improve our matching algorithm. Fabricator account data is retained until the account is closed at your request.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability (where applicable)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information in Section 11.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.